Support, in writing
Everything here is a two-minute read, written for busy builders. Open the one you need, follow the steps, get back to work.
Getting a lead into your system
The three ways a new enquiry or quote gets in — including doing it yourself in under a minute.
2 min read → 02What happens automatically after that
The first 60 seconds, the qualifying questions, and the follow-up that runs without you.
2 min read →When a lead replies — what you do
The only part that needs you. Where replies land and how to respond without breaking the follow-up.
1 min read → 04Reading your pipeline
What each stage means, which ones move by themselves, and the two you move by hand.
3 min read → 05Getting help fast
How to ask us for help so it gets sorted in one message, not five.
1 min read →